Chief Operating Officer (WR: 814)

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St. Albert
Posted 4 weeks ago

Our client, Canada ICI, is Canada’s most active commercial mortgage platform, focused on delivering market-leading outcomes for borrowers and investors across a wide range of real estate debt solutions. With 10 offices nationwide and over 160 team members, they are dedicated to both shaping Canada’s real estate future and developing industry leaders. Canada ICI operates on three core principles—expertise, acumen, and integrity—driving their work in Mortgage Origination and through their Asset Management Group (AMG). Their market-leading mortgage origination group sources, structures, and manages high-quality commercial mortgages. They innovate and collaborate as a unit, which enables their clients to leverage ICI’s depth of knowledge and experience to outperform the market. As a company with a national footprint, they are at the forefront of Canada’s commercial real estate market, funding over three loans for every business day of the year.

Canada ICI is seeking an experienced Chief Operating Officer (COO) to strengthen the organization’s operational infrastructure and support its strategic objectives. The COO will play a pivotal role in aligning operational capabilities with Canada ICI’s ambitious growth goals in commercial mortgage origination, asset management, and loan servicing. This executive will be responsible for developing and refining scalable processes and systems to enhance efficiency and will work closely with the Chief Executive Officer (CEO) to bring the company’s vision to fruition. Reporting to the CEO, the COO will oversee 5 direct reports (Vice President, Information Technology; Vice President, Finance; Manager, Human Resources; Senior AML Compliance Officer; and President, Origination). The ideal candidate will be a strategic leader with a proven track record in a COO role within a similarly sized organization, though experience in the commercial mortgage industry is not required.

The ideal candidate is a strategic, results-driven leader with 10-15 years of senior operational experience, ideally within financial or professional services. They will have a proven ability to scale business operations, lead large teams, and drive growth. Strong in financial acumen, risk management, and regulatory compliance, they will excel at building high-performing teams and fostering cross-functional collaboration. This role requires exceptional interpersonal and communication skills, emotional intelligence, and the ability to manage complex client relationships. A Bachelor’s degree in business administration is required, with an MBA or equivalent advanced degree preferred.

For more information on this exciting opportunity, please reach out to Nathan Makarowski at nathan@humanisadvisory.com

Job Features

Job CategoryExecutive, Operations

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